At 2Centric LLC d/b/a Support A Therapist , we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Notice explains what information we collect through our website and how we use it.
1. Information We Collect
We collect limited personal information to respond to inquiries, provide information about our services, and communicate with you.
1.1 Information You Provide
When you contact us through our website forms, email, phone, or SMS, you may provide:
- Name
- Email address
- Phone number
- Company name and job title
- Message content or inquiry details
1.2 Information Collected Automatically
Like most websites, we may use cookies and similar technologies to collect limited technical information, such as:
- IP address
- Browser type
- Pages visited
- Basic website analytics
This helps us improve site performance and user experience.
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries and requests
- Communicate about our services
- Provide customer support
- Maintain website security and functionality
- Comply with applicable laws and regulations
We do not collect personal information for unrelated purposes.
3. SMS Messaging (If you Opt In)
If you choose to receive text messages from 2Centric d/b/a Support A Therapist, we may send SMS communications related to:
- Service updates
- Project coordination
- Support or scheduling notifications
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at privacy@2centric.com.
We do not sell or share consumer phone numbers or SMS consent information with third parties or affiliates for marketing or lead generation purposes.
4. How We Share Your Information
We may share your information in the following limited circumstances:
- Service providers: We use trusted third-party services (email platforms, website hosting, analytics tools) that process data on our behalf
- Legal requirements: We may disclose information when required by law, court order, or legal process
- Business transfers: In the event of a merger or acquisition, your information may be transferred to the successor entity
We do not sell personal information.
5. Cookies and Analytics
We use cookies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how visitors use our website
- Improve website functionality
You can manage cookie preferences through your browser settings.
6. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information
- Opt-out: Unsubscribe from communications at any time
To exercise your rights, contact us at:
- Email: privacy@2centric.com
- Phone: (561) 944-9410
Email opt-out: Click “Unsubscribe” in any marketing email
SMS opt-out: Reply STOP to any text message
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure, including encryption, secure servers, and access controls.
However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know: Request information about the personal data we collect and how we use it
- Right to delete: Request deletion of your personal information
- Right to opt-out: Opt out of the sale of personal information (Note: We do not sell personal information)
- Non-discrimination: We will not discriminate against you for exercising your privacy rights
10. International Users
2Centric d/b/a Support A Therapist is based in the United States. If you access our website from outside the U.S., your information may be transferred to and processed in the United States. By using our website, you consent to this transfer.
11. Changes to This Privacy Notice
We may update this Privacy Notice periodically. Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes take effect constitutes acceptance of the updated Privacy Notice.
12. Contact Us
If you have questions about this Privacy Notice or how we handle your personal information, please contact our Privacy Manager:
2Centric LLC d/b/a Support A Therapist
Privacy Manager
Address: Boynton Beach, Florida, United States
Phone: (561) 944-9410
Email: privacy@2centric.com