Frequently asked questions

Support A Therapist provides dedicated virtual assistants trained specifically for mental health practices to manage billing, scheduling, administrative tasks, and client coordination.

The program was created by therapists and designed with a primary focus on solo mental health practitioners, ensuring the workflows, communication style, and support structure align with how real therapists operate.

One simple plan: $600/month. No hidden fees or long-term contracts.

Yes, you work with the same assistant who learns your workflow, and we provide backup coverage if they’re unavailable.

Yes, we are HIPAA-compliant and more…

• ISO 27001 Certified — International standard for information security
• NIST-aligned — Security controls mapped to U.S. cybersecurity frameworks
• HIPAA-aligned — Client communication and data handling follow privacy best practices
• Secure access controls for systems, EMRs, and communication channels
• Staff training in confidentiality and data protection

Yes, assistants receive training in therapy scheduling etiquette, administrative processes, billing basics, and client communication.

Most therapists begin within 3–5 business days.